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The difference between account-based marketing and traditional marketing

November 17, 2023 | Jimit Mehta

In the world of digital marketing, there are many strategies and approaches to consider when promoting your business. Two popular options are account-based marketing (ABM) and traditional marketing. While both can be effective in reaching and engaging with potential customers, there are some key differences between the two. In this article, we'll explore what sets ABM and traditional marketing apart, and discuss the pros and cons of each approach. Whether you're a small business owner looking to promote your brand or a marketing professional trying to decide the best strategy for your company, understanding the difference between ABM and traditional marketing can help you make an informed decision.

Definition of account-based marketing

ABM is a targeted, personalized marketing approach that focuses on specific accounts or companies rather than broad-based campaigns aimed at a large, undefined audience.

The goal of ABM is to create customized experiences and messaging that align with the needs and goals of each specific account. This requires a deep understanding of the target accounts, their pain points, and their decision-making processes.

ABM is typically used in B2B settings, where the sales cycle is longer and more complex. It can be used at different stages of the sales process, from initial awareness and consideration to decision and post-sale support.

ABM is often compared to inbound marketing, which involves creating content that attracts and engages a defined audience and then guiding them through the sales process. The key difference is that inbound marketing is focused on attracting a general audience, while ABM is focused on specific accounts.

Some common tactics used in ABM include personalized direct mail, targeted email campaigns, personalized landing pages, and targeted social media advertising. ABM also often involves close collaboration between sales and marketing teams, as well as the use of marketing automation tools to manage and track the progress of individual accounts.

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Definition of traditional marketing

Traditional marketing refers to the marketing techniques and strategies that have been used for many years and are considered to be the more traditional or established methods of promoting products or services. It includes a wide range of tactics and channels, such as print and broadcast advertising, public relations, trade shows, events, and direct mail.

Some key characteristics of traditional marketing include:

  1. Mass reach: Traditional marketing techniques are often used to reach a wide audience, such as through television or radio ads, which can be seen or heard by many people at once.

  2. One-way communication: Traditional marketing is often a one-way communication, where the company sends messages to the audience without expecting a response.

  3. Interruption-based: Many traditional marketing techniques, such as TV or radio ads, interrupt the viewer or listener with a message that they may or may not be interested in.

  4. Controlled message: Traditional marketing allows the company to control the message that is being sent to the audience, as it is often difficult for the audience to interact or respond directly.

  5. Paid promotion: Traditional marketing typically involves paid promotion, where the company pays for the marketing efforts, such as placing an ad in a magazine or buying airtime on a television station.

Overall, traditional marketing is a broad term that encompasses a range of tactics and channels that have been used for many years to promote products and services to a wide audience.

Key differences between account-based marketing and traditional marketing

ABM is a targeted marketing approach that focuses on specific accounts rather than a target audience as a whole. Traditional marketing, on the other hand, is a broad, one-size-fits-all approach that aims to reach as many people as possible. Here are some key differences between account-based marketing and traditional marketing:

  1. Targeting: In traditional marketing, the target audience is usually defined by demographics, such as age, gender, and location. In contrast, account-based marketing targets specific accounts or organizations rather than individual consumers.

  2. Personalization: Traditional marketing relies on mass communication, which is not tailored to individual needs and preferences. Account-based marketing, on the other hand, is highly personalized, as it involves tailoring marketing messages and tactics to specific accounts.

  3. Measurement: Traditional marketing relies on metrics such as reach, impressions, and clicks to measure the effectiveness of campaigns. In account-based marketing, the focus is on metrics such as account engagement, pipeline impact, and revenue generated from specific accounts.

  4. Collaboration: Account-based marketing requires close collaboration between sales and marketing teams to identify and target the right accounts, develop personalized messaging and tactics, and measure the results. Traditional marketing is typically the responsibility of the marketing team alone.

Overall, account-based marketing is a more targeted and personalized approach that focuses on generating results from specific accounts rather than reaching a large, undefined audience.

Advantages of account-based marketing

ABM is a targeted marketing approach that focuses on individual accounts or customer profiles, rather than targeting a broader audience through traditional marketing channels. It is typically used by B2B companies looking to engage with specific target accounts and drive revenue growth. Here are some advantages of using ABM:

  1. Improved efficiency: ABM allows companies to focus their marketing efforts on specific accounts that are more likely to produce results, rather than trying to reach a large, undifferentiated audience. This can lead to a more efficient use of marketing resources and better return on investment.

  2. Greater personalization: By focusing on specific accounts, ABM allows companies to create highly personalized marketing campaigns that are tailored to the needs and interests of those accounts. This can help to build stronger relationships and drive conversions.

  3. Increased ROI: ABM can be more effective at driving revenue growth than traditional marketing approaches because it targets high-value accounts that are more likely to make a purchase. This can result in a higher return on investment for marketing efforts.

  4. Better alignment with sales: ABM helps to align marketing and sales efforts by targeting specific accounts and providing sales teams with the information and resources they need to effectively engage with those accounts.

  5. Enhanced customer experience: By focusing on individual accounts and creating personalized marketing campaigns, ABM can help to improve the customer experience and create a more positive brand image.

Advantages of traditional marketing

Traditional marketing refers to marketing methods that have been used for decades or even centuries. These methods include print advertising (such as billboards, posters, and brochures), television and radio commercials, and direct mail. Here are some advantages of traditional marketing:

  1. Reach: Traditional marketing methods often have a wide reach and can be seen or heard by many people. For example, a television commercial can be seen by thousands or even millions of people at once, depending on the channel and time slot.

  2. Familiarity: Many people are familiar with traditional marketing methods, which can make them more effective. For example, people may be more likely to trust and remember an advertisement they saw on TV compared to an ad they saw online.

  3. Control: With traditional marketing, companies have more control over the message and how it is delivered. For example, a company can carefully craft and script a television commercial to ensure it communicates the desired message.  Or, if a company decides to make brochures to promote products/services, it can simply use a brochure maker tool to create designs and customize them way they want.

  4. Targeting: Traditional marketing methods can be targeted to specific demographics or geographic areas. For example, a company can choose to advertise on a radio station that is popular with a specific age group or in a specific region.

  5. Tangibility: Traditional marketing methods often produce tangible materials, such as brochures or direct mail pieces, which can be kept and referred to later. This can make them more memorable and effective compared to digital marketing methods that are often ephemeral and easily forgotten.

When to use account-based marketing

ABM is a strategy in which a company focuses its marketing efforts on a specific set of target accounts, rather than broadly targeting a larger group of potential customers. This approach is typically used by B2B companies and is designed to be more personalized and targeted than traditional marketing efforts.

There are a few key situations in which using account-based marketing may be particularly effective:

  1. When you have a small number of high-value target accounts: If you have a small number of accounts that are particularly valuable to your business, ABM can be a great way to focus your marketing efforts on those accounts and maximize your chances of success.

  2. When you have a highly specialized product or service: If you offer a product or service that is very specialized or complex, ABM can be a good way to reach and educate your target audience about your offering.

  3. When you have a long sales cycle: ABM can be particularly effective when you have a long sales cycle, as it allows you to build relationships and nurture leads over time.

  4. When you want to increase customer retention and loyalty: ABM can also be used to strengthen relationships with existing customers and increase their loyalty to your brand.

Overall, ABM can be a useful strategy for companies that want to focus their marketing efforts on a specific set of high-value accounts and build long-term relationships with those accounts. It requires a highly personalized and targeted approach, and is most effective when used in conjunction with other marketing efforts.

When to use traditional marketing

Traditional marketing refers to marketing tactics that have been around for a longer period of time and involve non-digital channels of communication. Some examples of traditional marketing include television and radio advertising, print advertising (such as newspaper and magazine ads), direct mail, and outdoor advertising (such as billboards).

There are a few situations in which traditional marketing can be effective:

  1. Reaching a specific audience: Traditional marketing channels can be useful for reaching certain demographics or geographic locations. For example, if you want to reach older consumers, you might consider using direct mail or print advertising.

  2. Building brand awareness: Traditional marketing can be effective for building brand awareness, especially when combined with digital marketing efforts. For example, a television ad can reach a large audience and create a memorable impression, while a social media campaign can help to reinforce the message and drive traffic to the company's website.

  3. Complementing digital marketing efforts: Traditional marketing can be used to complement digital marketing efforts, such as by providing a call to action that directs consumers to a website or social media page.

  4. Targeting specific goals: Traditional marketing can be effective for targeting specific goals, such as generating leads or driving sales. For example, a direct mail campaign can be used to target potential customers with a specific offer or promotion.

It's important to note that traditional marketing is not the only option, and it may not always be the most effective choice. It's important to consider the specific goals and target audience of your marketing efforts, and to choose the tactics that are most likely to be effective in achieving those goals.

Integration of account-based marketing and traditional marketing

ABM is a targeted marketing approach that focuses on a specific set of high-value accounts or potential customers. It involves creating customized marketing campaigns and experiences specifically for these accounts, rather than using a more generalized approach.

Traditional marketing, on the other hand, involves using more general marketing strategies and tactics that are not tailored to specific accounts. This can include tactics like advertising in print or online media, direct mail campaigns, trade shows, and public relations efforts.

Integrating account-based marketing and traditional marketing involves combining the targeted approach of ABM with the more general tactics of traditional marketing. This can be done in a variety of ways, depending on the specific goals and needs of the company and the accounts being targeted. Some examples of how ABM and traditional marketing can be integrated include:

  1. Using traditional marketing tactics to generate awareness and interest among potential accounts, and then using ABM strategies to nurture these leads and convert them into customers.

  2. Combining the personalization and customization of ABM with the reach and scale of traditional marketing tactics, such as advertising and public relations.

  3. Using ABM to target specific accounts and industries, and then using traditional marketing tactics to reach a wider audience within those industries.

  4. Using traditional marketing tactics to drive traffic and leads to a company's website or landing pages, and then using ABM strategies to nurture these leads and convert them into customers.

By integrating account-based marketing and traditional marketing, companies can create more effective and personalized marketing campaigns that drive results and achieve their business goals.

Examples of successful account-based marketing campaigns

ABM is a targeted approach to marketing that focuses on specific accounts or companies rather than individual leads. ABM campaigns involve creating personalized and tailored marketing efforts to engage and convert key accounts.

Here are a few examples of successful account-based marketing campaigns:

  1. Targeted email campaigns: A company might send personalized emails to key accounts with tailored messaging, offers, and content to engage and convert them.

  2. Personalized landing pages: A company can create personalized landing pages for key accounts with tailored messaging, offers, and content to increase conversions.

  3. Personalized direct mail: A company can send personalized direct mail to key accounts with tailored messaging, offers, and content to engage and convert them.

  4. Customized demos: A company can offer customized demos to key accounts to showcase the value of their product or service and increase conversions.

  5. Events and webinars: A company can host events or webinars for key accounts to showcase their product or service, provide valuable industry insights, and engage with prospects.

  6. Social media advertising: A company can use social media advertising to target key accounts and reach them with personalized messaging, offers, and content.

Overall, successful ABM campaigns are those that are personalized, targeted, and tailored to the needs and interests of key accounts. By providing value and addressing the specific needs of key accounts, companies can effectively engage and convert them through ABM efforts.

Examples of successful traditional marketing campaigns

Traditional marketing campaigns are marketing efforts that rely on traditional media channels such as print, radio, television, and outdoor advertising to reach consumers. Here are some examples of successful traditional marketing campaigns:

  1. Coca-Cola's "Share a Coke" campaign: In this campaign, Coca-Cola replaced its iconic logo with the most popular names in each country where the campaign was launched. This personalized approach was successful in creating a connection with consumers and sparked a viral effect on social media.

  2. Nike's "Just Do It" campaign: Nike's "Just Do It" slogan has become one of the most well-known and iconic slogans in the world. The campaign features advertisements with inspiring messages and images of top athletes and celebrities, motivating people to "just do it" and achieve their goals.

  3. Apple's "Think Different" campaign: This campaign featured black-and-white photographs of iconic figures such as Albert Einstein, Mahatma Gandhi, and Martin Luther King Jr., along with the tagline "Think Different." The campaign was successful in positioning Apple as a company that encourages creativity and innovation.

  4. Old Spice's "The Man Your Man Could Smell Like" campaign: This humorous campaign featured a series of television commercials featuring a confident and charming man who promotes Old Spice products. The campaign was successful in increasing Old Spice's brand awareness and sales.

  5. McDonald's "I'm Lovin' It" campaign: This campaign, which features the catchy slogan "I'm Lovin' It," has been used by McDonald's for more than 15 years and has become one of the most well-known marketing campaigns in the world. The campaign was successful in increasing brand loyalty and sales for the fast food chain.

Over to you

ABM is a targeted and personalized approach to marketing that focuses on individual accounts or specific companies rather than a broad audience. In contrast, traditional marketing typically involves reaching out to a larger group of potential customers through tactics such as advertising, email campaigns, and events.

One key difference between ABM and traditional marketing is the level of personalization and customization. ABM allows marketers to tailor their messaging and campaigns specifically to the needs and interests of a particular account, while traditional marketing tends to be more generic and mass-appeal.

Another difference is the level of collaboration and alignment between sales and marketing teams. In ABM, the sales and marketing teams work closely together to identify key accounts and develop targeted campaigns for those accounts. In traditional marketing, the sales and marketing teams may have separate goals and strategies and may not always be aligned.

ABM also tends to be more data-driven and measurable than traditional marketing, as it allows marketers to track the success of their campaigns at the individual account level. This can provide valuable insights into what is and is not working, and allow marketers to make adjustments in real-time.

Overall, ABM offers a more targeted and personalized approach to marketing that is well-suited for businesses looking to build strong relationships with key accounts and drive revenue growth.

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